1. Introduction

Welcome to Kupika! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kupika.in, make a purchase, or interact with us. By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: When you place an order or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

• Account Information: If you create an account on our website, we collect login credentials, preferences, and any other information you provide to manage your account.

• Transaction Information: Details of your purchases, including products ordered, order dates, and payment information.

• Usage Data: Information about your interactions with our website, including IP address, browser type, device information, and browsing activity.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website, enhance user experience, and analyze site performance.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To fulfill and manage your orders, process payments, and provide customer support.

• Account Management: To create and manage your account, including login and profile details.

• Marketing and Communications: To send you promotional emails, newsletters, and other marketing communications related to our products and services. You may opt-out of these communications at any time.

• Improvement of Services: To analyze usage data, improve our website, and develop new products and features.

• Customer Support: To respond to your inquiries, provide assistance, and address any issues or concerns.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from law enforcement or government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes using encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us.

• Opt-Out: You may opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions provided in those communications.

• Data Deletion: You may request the deletion of your personal information by contacting us. Please note that certain information may be retained as required by law or for legitimate business purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@kupika.in
• Phone: +91-9818259934
• Address: CIN No.: ACH-4433, Delhi, 110040

11. Grievance Redressal

If you have any grievances or complaints regarding our privacy practices, please contact us using the details above. We will address your concerns in a timely manner.

Thank you for trusting Kupika with your personal information. We are committed to protecting your privacy and ensuring a safe and secure online experience.