Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally. Only credit back to the original form of payment is available.

If you’re not totally obsessed with your BiteBeauty.com purchase, you can return it within 10 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and any additional fees. In special cases, if you’re returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details. Please note it may take up to 60 business days for the credit to appear on your account.

Send your item via traceable method to the following address:

MAIL YOUR RETURNS TO:

JOLIE Returns Department
9271 Meridian Way
West Chester, OH 45069 USA

Sorry, we can’t accept COD deliveries.

Any questions about your return? Give us a call at 1-444-555-2233. Remember to dial 1 and phone number, including area code to reach our JOLIE customer service team located in the U.S.