You can track your order using the tracking number sent to your email once your order has shipped. Simply enter the tracking number on our website or the carrier’s tracking page to see the status of your delivery.

If you received a damaged or incorrect item, please contact our customer service team immediately with your order number and a photo of the item. We will assist you in resolving the issue and arranging a replacement or return.

Orders can only be modified or canceled within a short window of time after placement. Please contact our customer service team as soon as possible to request changes. Once the order is in processing or has been shipped, modifications or cancellations may not be possible.

Standard Shipping typically takes 7-9 business days for domestic orders, while Express Shipping usually arrives within 5 business days. Delivery times may vary based on your location and the shipping method selected.

To return an item, please contact our customer service team to request a return authorization. Once approved, we will provide instructions for sending the item back to us. Returns are subject to our return policy, which includes conditions for eligibility and deadlines.